Frequently asked questions
Quick answers about what it does and how your messages stay private.
Is this a CRM or an inbox?
No. It's a simple tool that helps you understand a message and write a better reply.
Does it send replies for me?
No. Nothing is ever sent for you. You write and send every reply yourself.
Does it connect to my other apps?
No. You paste the conversation in yourself — a chat, an email, a forum or Reddit thread, anything. There's no automatic connection to other apps.
Are my conversations used to train AI?
No. Your conversations stay private. We only use them to help you understand messages and write replies — never to train our own AI.
Can I choose which AI helps me?
Yes — you can pick which AI helps you in your settings. We keep it simple, so you won't see technical model names.
What is an AI credit?
AI credits are used when Community Assistant helps you understand a message or write a reply. Understanding a message uses 1 credit. GPT replies and rewrites use 1 credit. Claude replies and rewrites use 2 credits. Conversation memory, summaries, translation, and explanation are free.